Reactivating ChemBioDraw

I. If you are using ChemBioDraw Ultra  version 13 on a PC:

You need to reactivate with your existing serial number. Reactivating will extend your current software’s license until Tuesday, July 15, 2015.

1. To reactivate, launch the ChemDraw application and click ‘Activate’  on the ‘Help’ menu then put in your serial number (it shows up  automatically if you originally activated on the same machine).

2. Click on ‘Activate over the Internet’ to complete the activation. If  that fails (because you don’t have an Internet connection) then you can  activate by phone, fax, or email to receive an activation code.

3. The software will display a warning message one month before the  previous expiration date, and you can close that window then click  ‘Activate’ on the ‘Help’ menu.

4. If your software has already expired, you will be immediately prompted to activate when you launch ChemDraw.

 

II. If you are using ChemBioDraw Ultra   version 12 on a PC:

You may either upgrade to version 13, or may keep version 12 by  reactivating with your existing serial number. Reactivating will extend  your current software’s license until Tuesday, July 15, 2015.

1. To reactivate, launch the ChemBioDraw Ultra  application and click  ‘Activate’ on the ‘Help’ menu then put in your serial number (it shows  up automatically if you originally activated on the same machine).

2. Click on ‘Activate over the Internet’ to complete the activation. If  that fails (because you don’t have an Internet connection) then you can  activate by phone, fax, or email to receive an activation code.

3. The software will display a warning message one month before the  previous expiration date, and you can close that window then click  ‘Activate’ on the ‘Help’ menu.

4. If your software has already expired, you will be immediately prompted to activate when you launch ChemBioDraw Ultra .

6. Alternatively, you may upgrade to version 13 now or anytime, by re-downloading (and getting a new serial number) via:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=795

 

II. If you are using ChemBioDraw Ultra  version 10 or version 11 on a PC:

You may either upgrade to version 13, or may keep version 10 or 11 by  reactivating with your existing serial number. Reactivating will extend  your current software’s license until Tuesday, July 15, 2015.

1. To reactivate, launch the ChemBioDraw Ultra  application and click  ‘Activate’ on the ‘Help’ menu then put in your serial number (it shows  up automatically if you originally activated on the same machine).

2. Click on ‘Activate over the Internet’ to complete the activation. If  that fails (because you don’t have an Internet connection) then you can  activate by phone, fax, or email to receive an activation code.

3. The software will display a warning message one month before the  previous expiration date, and you can close that window then click  ‘Activate’ on the ‘Help’ menu.

4. If your software has already expired, you will be immediately prompted to activate when you launch ChemBioDraw Ultra .

6. Alternatively, you may upgrade to version 13 now or anytime, by re-downloading (and getting a new serial number) via:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=795

 

III. If you are using ChemBioDraw Ultra  on a Mac

You need to get a new serial number and registration code.

1. To get your new codes, look for the link about renewed serial numbers on the following page:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=795

2. You will be emailed a new serial number and registration code which will be valid until Tuesday, July 15, 2015.  The Mac software and serial number are included on the same download  page and same email message as PC users, but are marked as Mac.

 

IV. If you wish to continue using an older version of ChemBioDraw Ultra  on a Mac

1. If you want to upgrade to the latest version, see instructions in  item IV above. The following instructions are only if you prefer to  continue using an older version on the Mac.

2. If you want to keep the older version, send an email from your institutional email address to informatics.customer_service@perkinelmer.com with the following information included:

2a. The exact product name and version that you are using.

2b. Your current serial number.

2c. The institution name for your site subscription.

3. You’ll receive an email back with a new registration code (you re-use the same serial number).

4. Enter that registration code on the popup message that indicates your site subscription is expiring.

 

If you misplace your serial number at anytime, you can look it up by  logging in on our website and clicking ‘View Serial Numbers and  Expiration Dates for Your Downloads’ at:
http://www.cambridgesoft.com/login/

If you forgot your username and/or password, you can request an email reminding you of them, by filling in your email address in the ‘Forgot your Password?’ field at:
http://www.cambridgesoft.com/login/recovery/